Help & setup
Setup and help, by role
The administrator, the responsible attorney, paralegals and clients: for each, the setup checklist in order, what the role does, where it lives in the console, and what is locked today — with who unlocks it.
The firm's administrator
Setup checklist
What this role does
- How it works — Subscribe by card from the firm console and cancel there; a cancelled plan runs to the end of the paid month.
- How it works — Set what the platform enforces for the firm — the engines each surface may use, and a two-attorney release threshold for a large outflow — and see what no setting moves.
- How it works — Choose how many years after a matter closes its records are kept (1 to 25, or none); nothing is deleted by itself, and every deletion leaves a receipt.
- How it works — Issue read keys scoped to exactly what each may see, and register signed webhooks.
Where it lives
The console's own names and addresses, once signed in.
The responsible attorney
Setup checklist
What this role does
- How it works — Approve each consequential act from a receipt card — the fingerprint of exactly what you reviewed — confirmed once, by a single-use approval bound to it.
- How it works — Decide each conflict finding; an undecided blocking finding holds the engagement until it is cleared.
- How it works — Review, redline, cite-check and run the Opposing Counsel Pass™ — work product for your own judgment, with what each engine received kept on the record.
- How it works — See how every computed date was reached, and confirm it before it reaches a calendar.
Where it lives
The console's own names and addresses, once signed in.
Paralegals and staff
Setup checklist
What this role does
- How it works — Screen every name against the firm's own records at every door — clients, parties, fiduciaries and the declined register.
- How it works — Ask clients for documents — what each item is and why — and see where every upload stands.
- How it works — Keep every version of every source, read its text beside the original, and find a passage in it.
- How it works — Work issues, drafts and decisions in one place, each engine's own page a click away.
Where it lives
The console's own names and addresses, once signed in.
Your clients
Setup checklist
What this role does
- How it works — A portal under your firm's name: they answer the decisions you put to them and read where things stand in your own words.
- How it works — A shared link gives exactly the version you shared — never a later one.
- How it works — They can ask your firm to delete their records, and read your answer on the record.
Where it lives
The console's own names and addresses, once signed in.
What is locked today
Read from this deployment when the site was built: every surface a firm's work can meet that is not shipped today, with who unlocks it and why it waits.
ChatGPT 5.6 Sol tier and the dual consensus modeOwner-gated
included in the workstation AI plans
Fable 5 tier (per-document surcharge)Owner-gated
the per-document surcharge at activation
Citator treatment (Westlaw KeyCite · Lexis Shepard's)Staged
the firm's own citator entitlement
Calendar — OAuth push (Google / Microsoft)Staged
a firm admin
Clio — matter link and packet exportStaged
a firm admin connects; the firm's administrators, attorneys and paralegals link and export
DocuSign / e-signature (scoped)Staged
a firm admin
Plaid / bank syncStaged
a firm admin
Stripe (alternate rail)Owner-gated
the platform's operator (an owner step)
Transactional email (Resend) and the delivery ledgerOwner-gated
the platform's operator (an owner step)
Turnstile on public formsOwner-gated
the platform's operator (an owner step)
Upload malware scanner (quarantine pipeline)Owner-gated
the platform's operator (an owner step)
External monitor bearer (HEALTH_TOKEN)Owner-gated
the platform's operator (an owner step)
the platform switches the server on; then a firm key (the same scopes, walls, allowlist and limits as the REST API) opens it
Single sign-on for a firm: its own identity provider, its own domain, just-in-time membershipOwner-gated
a firm's administrator asks; the platform's administrator activates after the DNS proof; people at the firm's domain sign in through the firm's provider
anyone with an account: a firm's staff (after the platform's second factor) and the matter's own client
Status is evaluated against this deployment's configuration by the capability-status service at build time; the catalogue's facts were last reviewed on the date shown.
Still stuck?
The developer pages cover the API, the webhooks and the MCP server; the contact form reaches a person, and every message is recorded the moment it is sent.